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Financial counsellors

A financial counsellor offers free, confidential, and independent advice to help you manage your finances. They often have experience and training in supporting clients facing family and domestic violence, so they provide appropriate and safe support.

  • How can a financial counsellor help? These professionals can assist you in understanding your financial situation, managing debts, accessing government payments, and planning for the future.
  • How to access: You can find a financial counsellor through the National Debt Helpline by calling 1800 007 007. The service is free and available to anyone in Australia.

⚠️ Safety notice for phone users

On Monday 27 July at 12:00 pm (noon) AWST, a national emergency alert (AusAlert) will be tested. Every phone will sound a loud siren and vibrate for about 10 seconds – even on Silent or Do Not Disturb.

If you keep a hidden phone to stay safe, switch it fully off (or use airplane mode) at least an hour before and keep it off for at least 24 hours afterwards.

Find more information at AusAlert.

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