If you or someone you know is experiencing family and domestic violence, it’s crucial to reach out for help. Below is a list of essential support services that offer immediate assistance, guidance, and resources to ensure your safety and well-being. Find more contacts in our service directory.
1800 RESPECT (1800 737 732): Information, referrals and counselling via phone and web chat, 24 hours a day.
Lifeline (131 114): Confidential crisis support that is accessible 24 hours a day, for people contemplating suicide, experiencing emotional distress, or caring for someone in crisis. Call, text or chat online.
13 YARN (139 276): A 24/7 crisis support line for Aboriginal and Torres Strait Islands to yarn in a culturally safe space. Call to be connected to another Aboriginal and Torres Strait Islander person who will understand where you are coming from and value knowing HOW to listen, without judgement or shame.
Men’s Referral Service (1300 766 491): The Men’s Referral Service is the national counselling, information and referral service for men who use violence and abuse to change their behaviour.
Women’s Domestic Violence 24-hour Helpline (1800 007 339): Support for women, with or without children, who are experiencing family and domestic violence. Find information and advice, referral to local advocacy and support services, help with police, support escaping, support with kids and referral to safe accommodation if required.
Kids Helpline (1800 55 1800): Provides 24/7 support for kids needing to talk to someone about what’s going on in their lives.
Australian Capital Territory 24/7 Crisis Line (02) 6280 0900: Services available to anyone living in the ACT region affected by domestic and family violence, including 24/7 telephone support, help navigating the legal system, support groups and case management to keep families safe.
New South Wales Domestic Violence Line (1800 656 463): Counselling and referrals to women experiencing domestic violence. Caseworkers on the Domestic Violence Line can assist with a range of services, including family support, legal concerns such as lawyers, police, and apprehended violence orders, creating a safety plan, emergency accommodation, and help with transport.
Queensland Women’s Crisis Line (1800 811 811): A free helpline for women and non-binary or gender fluid people who are experiencing domestic and family violence.
Victoria Safe Steps crisis response line (1800 015 188): Safe Steps provides a call line to people experiencing family and domestic violence. They conduct risk assessments, provide pathways into emergency accommodation, offer financial and material aid, and offer support and advice in the family courts.
South Australia Domestic Violence Crisis Line (1800 800 098): Crisis counselling, support and referral to safe accommodation.
Tasmania Family Violence Counselling and Support Service (1800 608 122): Professional and specialised services to assist children, young people and adults affected by family violence. All services are free of cost, including counselling and support, safety planning, assistance with talking to police, and referrals for safe places to stay.
Northern Territory Domestic Violence Helpline (1800 737 732): 1800 RESPECT is the national domestic, family and sexual violence counselling, information and support service, and is the best point of contact in the NT.
