2. Act Now

Use this directory to access support services. If you believe you are in immediate danger from your ex-partner apply for a family violence restraining order.

Calling for emergency help



PH: 1800 737 732

A telephone service for confidential counselling support, and referral options for people impacted by domestic or family violence or sexual assault. Web Chat is also available.

Hours: 24 hours a day, 7 days a week.

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Aboriginal Family Legal Services

PH: 1800 469 246

Rivervale WA

For victims-survivors of family violence and/or sexual assault who are Aboriginal or Torres Strait Islander peoples or whose partner or children are Aboriginal or Torres Strait Islander peoples.

Hours: 8:30am – 5:00pm Monday – Friday, open till 7pm Thursday.

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Australian Government Australian Tax Office Logo

ATO (Australian Tax Office)

PH: 13 28 65

Email: To contact visit https://www.ato.gov.au/About-ATO/Contact-us/

The Australian Tax Office can assist with providing support to people during crisis events and difficult times including when people are experiencing family and domestic violence and financial hardship.

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PH: 08 9325 6644

A telephone helpline for professional counselling, support mediation and training services.

Hours: 24/7 online booking service

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Circle Green Community Legal logo

Circle Green Community Legal

PH: (08) 6148 3636

Email: via online forms

Ground Floor, 445 Hay Street, PERTH 6000

Circle Green provides specialist legal services in employment, workplace discrimination, residential tenancy law, family and domestic violence, and humanitarian services aimed at assisting people who are otherwise disadvantaged in their access to legal services.

Hours: 9.30am – 3.30pm Mon-Fri

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Government of Western Australia Department of Mines, Industry Regulation and Safety Logo

Consumer protection

PH: 1300 304 054

Email: via online forms

Level 2, Gordon Stephenson House, 140 William Street, Perth

Consumer Protection can help consumers with information on their rights when shopping, conciliation for disputes, product safety information, tenancy issues and more.  

Hours: 8.30 – 4.30 pm Monday to Friday

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Crisis Care

PH: 9223 1111 or free call 1800 199 008

Information and counselling service for people in urgent need including escaping domestic violence. Crisis care can also refer to Emergency accommodation refuges in Western Australia.

Hours: 24 hours a day, 7 days a week.

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Entrypoint WA

Entry point WA

PH: 1800 124 684

Email: Via online contact form

Entrypoint Perth is a free and voluntary assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. 

Hours: Monday – Friday 9:00am – 7:00pm

Saturday: 9:00am – 5:00pm

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Financial Counselling Network logo

Financial Counselling Network

PH: 1800 932 050

The Financial Counselling Network is a partnership of not-for-profit community service organisations and local government across the Perth metropolitan region. They provide advice, assistance and education to people at risk or and experiencing financial hardship.

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Gosnells Community Legal Centre logo

Gosnells Community Legal Centre

PH: (08) 9398 1455

Email: [email protected]

Gosnells Community Lotteries House Suite 1, 2232 Albany Hwy Gosnells WA 6110

The GCLC promotes basic human rights, including housing, income, equality, freedom, and dignity, by a variety of support services to resolve legal, economic, or social issues.

Hours: 9.30am-4pm Mon-Fri

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Legal Aid Western Australia Logo

Legal Aid WA

PH: 1300 650 579

Legal Aid WA offers free or low-cost legal services to the community. They can help if you have questions about the law if you are going to court, or if you need advice on a legal problem.

Hours: 9am – 4pm

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Mara Birni Healing Place

PH: 6001 7030


Specialised family violence services and support, including advocacy, safety planning, assistance, creche, legal support, men’s healing and cultural healing.

Hours: Unspecified

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MensLine Australia

PH: 1300 78 99 78

Support for men and boys dealing with family and relationship difficulties and are concerned that their behaviour hurts people they care about.

Hours: 24 hours a day, 7 days a week

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Mobile Foodbank

PH: 1800 070 777 (For referral service)

Mobile Foodbank takes food to people who need it in the Perth metro area. You will need a referral from The Emergency Relief and Food Access Service (1800 979 777).

Hours: Visit the foodbank website for a list of locations and hours

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Naala Djookan Healing Centre

PH: 9205 7555

Mirrabooka WA

Valuable support services, financial counselling, legal support, and wellness activities help create friendships.

Hours: 8:30am – 5:00pm Monday – Friday, open till 7pm Thursday.

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National Debt Helpline Logo

National Debt Helpline

PH: 1800 007 007

Email: Offer live chat or an online form

Advice regarding debt and financial counselling. Including information on financial abuse and managing Centrelink debt, such as disputing or waving debt or arranging manageable repayments. 

Hours: 9.30am – 4.30pm

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RSPCA Pets in Crisis

Pets in Crisis

Email: [email protected] 

The Pets in Crisis program is a free service providing a temporary home for pets whose owners are experiencing family and domestic violence. Pets are placed in a loving foster home for up to three months while their owner seeks refuge or temporary accommodation of their own. The service is available via a referral from a caseworker only.

RUAH Community Services Safe in the home

Safe in the home / RUAH

PH: 13 78 24

Email: [email protected]

Safe at Home provides case management and outreach services to women and families who have experienced, or are currently experiencing, family and domestic violence. The team will work alongside women to ensure their immediate safety, and will then provide longer term support focused on the needs of the individual and their personal experience of family and domestic violence.

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Salvation Army

Outreach services to provid hot food and beverages for breakfast, and dinner.

Hours: From 8am, at the Supreme court gardens, and 8:30am from Wellington square
and/or Evening Street Outreach Service – provides hot meals in various locations in Perth

Services Australia Logo

Services Australia

PH: 1800 555 660

Services Australia is an Australian Government website that can assist with Information, referrals and support for people affected by family and domestic violence.

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The Department of Communities Family and Domestic Violence Services and Resources

Find services and resources, including services specific to CALD (culturally and linguistically diverse) people; People of diverse sex, sexuality and gender; Aboriginal and Torres Strait Islander people; and Children and young people.

WA Connect

The WA Council of Social Service lists emergency accommodation, support and legal services, food parcels, and vouchers for women facing family and domestic violence.

Wandjoo Place

PH: 9300 0340 or by email: [email protected]


Family violence services including for financial abuse, mental health and alcohol and other drug counselling programs. Suitable for teens, parenting and peer support.

Hours: Unspecified

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Womens Refuges

Hours: Unspecified

Women’s refuges provide emergency accommodation for women and children escaping family and domestic violence – in WA you must be referred by Women’s Domestic Violence Helpline (9223 1188) or Crisis Care (9223 1111).

Zonta House

PH: 1800 870 149

Western Australia

Zonta House Refuge Association is a specialist service that provides safety, essential relief and support to women who have experienced family and domestic violence (FDV). The focus is on delivering high quality, innovative services to prevent and reduce family and domestic violence, providing intervention opportunities and support services to assist in the recovery of women and children who have experienced FDV.

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